Contact Us

The specific contact details below let you quickly make contact with the right part of our team.

Emergency	If you are abroad in need of emergency help: ACE HealthCover+ and 65+ Travel Insurance - contact your Private Medical Insurer All other ACE Travel Insurance products - call ACE Assistance on +353 (0)1 440 1762
Claims	If you need to make a claim - see our useful guidance and print a claim form. If you are at all uncertain how to claim, please give us a call on free phone 1800 719 420 or if calling from abroad +353 (0)1 440 1757 from (09:00 to 17:00 weekdays)
Customer Service	By E-mail   ACE.TravelIR@acegroup.com   By Phone   (from 09:00 to 17.00 on weekdays) Freephone 1800 200 035 or if calling from outside Ireland +353 (0)1 440 1765   By Writing   Customer Services, ACE European Group Limited, 5 George’s Dock, I.F.S.C., Dublin 1.
Feedback	If you feel we have done something well or that we could do better, we welcome your feedback

If you want to make a formal complaint, we operate a comprehensive Complaints Procedure.

You can always call our Customer Service team who will help you direct your enquiry.